Computed tomography maintenance remains the most detailed job in the diagnostic imaging service field. Experience and knowledge are the true key factors to delivering optimum results.  We are proud to say that our engineers are considered experts in this field with over 50 years of combined CT service expertise.  The ZettaMed team delivers confidence in troubleshooting, diagnosing and repairing the most difficult system problems.  From troubleshooting image quality problems to performing simple routine tasks like CT tube replacement, we guarantee you expert delivery in record times.  We offer:

• Maintenance Agreements
• Demand Service
• Planned Maintenance Agreements
• Support Agreements
• CT Technical Training

CT Maintenance Agreements

We offer CT Service agreements tailored to your specific needs. We deliver economical solutions that help you achieve your business objectives without sacrificing quality.

Systems we support include:

• GE CT Systems: LightSpeed 16, LightSpeed Ultra, LightSpeed Plus, LightSpeed QX/i, CT/i, HiSpeed DX/i, LX/i, FX/i, NX/i, ZX/i, ProSpeed, HiSpeed Advantage Series.
• Siemens CT Systems: Sensation 16, Sensation 10, Sensation 6, Sensation 4, Volume Zoom, Volume Access, Emotion 16, Emotion 6, Emotion Duo, Emotion Single, Balance, Somotom Plus IV
• Picker/Marconi CT Systems: MX8000 Series

Benefits of our maintenance agreement include:

• System uptime guarantees
• Dedicated Service Team
• Faster on-site response time
• Telephone Technical Support
• Remote Access Services
• Detailed service reports

On-Demand Maintenance

On-demand maintenance, including CT Service, offers very flexible on-site specialized services to brokers and healthcare professionals on per incident basis. Our services include:

1. CT Tube replacements: Fixed prices for nationwide CT service including replacement CT tubes for GE CT tubes, Siemens CT tubes and Philips CT tubes. CT tubes include: Siemens Dura 532 Akron B, Dura 532 Akron Q, Dura 502, Dura 422, Dura 352, Dura 302 and Dura 202. GE Performix, GE HiSpeed, GE ProSpeed, Picker Rhino 6, Rhino 5 and Rhino 4. Our engineers will complete the CT tube replacement and will perform system calibrations including completing all regulatory paperwork and documentations. We also offer used and new CT tubes for discounted prices.
   
2. Equipment Relocation: We will move your system within your building or anywhere in the country for one fixed price.  Complete decabling and packaging and the initial site, transportation, and then cabling and calibarating at your new site.  Please ask about our full warranty during the move and beyond.
3. System Evaluation: Before purchasing your next used or refurbished CT system, bring in the professionals to perform a complete system evaluation. We will submit a written report with detail analysis of the status of the system. We include results of image quality performance tests, system performance status compared to OEM specifications, Inventory of software tapes, accessories, manuals and phantoms available with the system.

Please Contact Us for pricing information.
Also visit our Replacement Parts web page.

In-House Engineering Support

You have your in-house service team, they deliver an excellent biomedical and clinical engineering maintenance services for you, but sometimes they need a second opinion on a specific problem with the system. Here is what we can offer:

1. Telephone Support: Your service team will have a team of professional technical specialists to answer their technical questions.


2. On-site support: When needed, ZettaMed will dispatch a technical specialist to work side-by-side with your in-house group.


3. Service Training: Your in-house engineers will be eligible to attend our service training for CT and MRI. Please visit our Service Training page for more information.


4. Discounted Replacement Parts: We will design a program to suit your needs with price discounts for Replacement Parts.


5. Test Equipment: Your service team will have access to our MRI & CT service tools and test equipment. RF Calibration Kits, Teslameter, Ramp Supplies, Shim Supplies, or Shim Arrays for magnets, Coldheads replacement kits, CT Tube replacement kits and much more.

Please Contact Us for pricing information.
Also visit our Replacement Parts web page.