Magnetic Resonance Imaging (MRI) maintenance remains to be one of the most fascinating careers in the diagnostic imaging service field.  Experience and knowledge are only acquired by putting in the time working on these systems.   The ZettaMed team delivers confidence in troubleshooting, diagnosing and repairing the most difficult system problems.  From troubleshooting image quality problems to performing simple routine procedures like gradients and RF calibarations, Magnet ramp and shim and coldhead replacements, we guarantee you expert delivery in record times.  We offer:

• Maintenance Agreements
• Demand Service
• Planned Maintenance Agreements
• Coldhead Agreements
• Support Agreements
• MRI Technical Training

MRI Maintenance Agreements

We offer MRI Service agreements tailored to your specific needs. We deliver economical solutions that help you achieve your business objectives without sacrificing quality.

1.5T and 1.0T MRI Systems we support include:

• GE MRI Systems: Excite HD, Excite, LX EchoSpeed, LX HiSpeed and LX SmartSpeed, Horizon EchoSpeed, Horizon HiSpeed and Signa.
• Siemens MRI systems: Symphony, Harmony, Vision and Impact
• Picker/Marconi MRI systems: Eclipse, Polaris
• MRI Coldhead Agreements: Comprehensive coverage of your magnet refrigeration system. Coldhead, Compressor, Lines with or without helium coverage.
• Magnets we support: LCC, CXK4, Conquest (CX), SV, SIV, SIII, SII, OR70, OR71, OR24, OR26, OR35, OR32, OR42, OR41

Benefits of our maintenance agreement include:

• System uptime guarantees
• Dedicated Service Team
• Faster on-site response time
• Telephone Technical Support
• Remote Access Services
• Detailed service reports

On-Demand Maintenance

On-demand maintenance, including MRI Service, offers very flexible on-site specialized services to brokers and healthcare professionals on per incident basis. Our services include:

1. MRI coldhead replacement: This specialized MRI service, offered with discounted prices for Sumitomo 408-A2, Sumitomo 408T, Leybold, Balzers and APD cold heads, compressors and flex lines. Magnets we support: GE magnets, Siemens magnets, Picker magnets and Oxford magnets. We supply a quality refurbished cold heads and products direct from our warehouse.
2. Equipment Relocation: We will move your system within your building or anywhere in the country for one fixed price.  Complete ramp down, decabling and packaging at the initial site, transportation, and then cabling and ramping up, shimming and calibarating at your new site.  Please ask about our full warranty during the move and beyond.
   
3. Magnet quench recovery: We offer magnet Ramp and Shim services for GE, Siemens and Picker magnets.
4. System Evaluation: Before purchasing your next used or refurbished  MRI system, bring in the professionals to perform a complete system evaluation. We will submit a written report with detail analysis of the status of the system. We include results of image quality performance tests, system performance status compared to OEM specifications, Inventory of software tapes, MRI coils, accessories, manuals and phantoms available with the system.

Please Contact Us for pricing information.
Also visit our Replacement Parts web page.

In-House Engineering Support

You have your in-house service team, they deliver an excellent biomedical and clinical engineering maintenance services for you, but sometimes they need a second opinion on a specific problem with the system. Here is what we can offer:

1. Telephone Support: Your service team will have a team of professional technical specialists to answer their technical questions.


2. On-site support: When needed, ZettaMed will dispatch a technical specialist to work side-by-side with your in-house group.


3. Service Training: Your in-house engineers will be eligible to attend our service training for CT and MRI. Please visit our Service Training page for more information.


4. Discounted Replacement Parts: We will design a program to suit your needs with price discounts for Replacement Parts.


5. Test Equipment: Your service team will have access to our MRI & CT service tools and test equipment. RF Calibration Kits, Teslameter, Ramp Supplies, Shim Supplies, or Shim Arrays for magnets, Coldheads replacement kits, CT Tube replacement kits and much more.

Please Contact Us for pricing information.
Also visit our Replacement Parts web page.